Twilio Inc. offers Cloud Communications Platform, which enables developers to build, scale and operate real-time communications within software applications. The Company offers a customer engagement platform with software designed to address specific use cases, like account security and contact centers and a set of Application Programming Interfaces (APIs). It also offers a set of APIs that enable developers to embed voice, messaging, video and email capabilities into their applications, and are designed to support all the fundamental ways humans communicate to address any communication market. The Super Network is its software layer that allows its customers' software to communicate with connected devices globally. It interconnects with communications networks and inbox service providers around the world.