JOB DESCRIPTION

Basic Function

To provide technical leadership in project management, systems integration, and systems architecture and to perform complex Systems Administration tasks on large, complex projects.

Example Of Duties

Performs complex Systems Administration tasks in a MS Windows Server and VMware virtual environment

Defines and improves upon system monitoring for Metro's IT infrastructure

Performs administrative functions in Office 365, including Exchange Online, SharePoint and Skype for Business

Assists with administration of firewalls and other security platforms

Identifies, diagnoses and resolves system problems, of varying complexity levels, involving interoperability between several technical components, and client interface

Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution

Advises user departments and other Information Technology Services support teams on system requirements and enhancements

Prepares project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware

Develops software and hardware specifications and standards

Acts as team leader for projects as assigned, organizes and conducts project and status meetings with clients, consultants or other external entities

Ensures that clients have the necessary training and documents to properly utilize computer systems

Participates in the department's information security, disaster recovery, and safety programs

Contributes to ensuring that the EEO policies and programs of Metro are carried out

 

Requirements For Employment

Bachelor's degree in Computer Science or other related field

5 years' professional/analyst-level experience in managing, designing and implementing complex IT infrastructure systems in a large enterprise environment

Experience as outlined above may be substituted for education on a year-for-year basis

Preferred Qualifications Due to the competitiveness of the recruitment, consideration may be given to those candidates who demonstrate the following additional qualifications:

Experience with Windows server administration, firewall configuration/management, VMware

Systems monitoring and system troubleshooting skills

Experience with Exchange online and SharePoint online

 

Special Conditions

On 24-hour call, 7 days a week

Overtime, weekend/holiday work required when necessary

 

 

Knowledge:

Theories, principles, and practices related to information systems and supported business areas

Project management techniques and tools

VMware administration

Windows and Linux server administration

Office 365 Administration

Concepts of Firewall administration and Information Security best practices

Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency

Data communications involved in LANs, WANs, and gateways

Advanced capabilities of computers Change control systems and other Information Technology best practices

 

Abilities:

Function as a technical lead, providing technical project management across multiple projects and concurrent tasks

Perform complex IT infrastructure related tasks in a timely, efficient manner

Analyze situations, identify problems, and recommend and implement solutions in a cost effective manner

Identify and resolve conflicting project and/or client requirements

Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements To support business processes

Prepare reports, proposals, presentations and correspondence in a professional manner

Interact professionally with various levels of employees and outside representatives

Communicate effectively orally and in writing

Meet tight time constraints and frequent deadlines

Multi-task on multiple concurrent projects

Read, write, speak, and understand English

 

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application. (TS) 

 

Computers are available to complete online Employment Applications at the following Metro location:

 

METRO Headquarters, Employment Office 

One Gateway Plaza

Los Angeles, CA 90012

 

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. 

 

All completed online Employment Applications must be received by 5:00 p.m. on the closing date.

*Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 26-NOV-18