PURPOSE

• Plans, directs and coordinates human resources department activities for the community to maximize the strategic use of human resources.
• Maintains functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.

ESSENTIAL FUNCTIONS

• Serves as a link between management and employees by handling questions, interpreting and administering policies and helping resolve work-related problems.
• Provides current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotions and employee benefits.
• Administers compensation, benefits, performance management systems, and, safety and recreation programs.
• Maintains records and compiles statistical reports concerning personnel-related data such as hires, transfers, payroll, performance appraisals and employee benefits.
• Advises managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
• Plans and conducts new employee orientation to foster positive attitude toward organizational objectives.
• Manages Concierge services to ensure customer satisfaction and prompt and high quality service.
• Ensure internal customer responsiveness by assisting staff in providing and coordinating services to residents, guests and families.

SUPERVISORY RESPONSIBILITIES

• Supervises Concierge/Receptionist staff.

REQUIREMENTS

• Bachelors Degree in HR or related field of study
• Prior supervisory experience.
• Minimum of 3 years of Human Resources experience
• PC skills with knowledge of spreadsheet and word processing software
• Good organizational and communication skills
• Proficient reading, comprehension, writing, and mathematical ability
• Ability to deal with confidential information
• Initiative and problem solving skills
• Interest in working with senior population
• High School diploma or equivalent
• Must successfully complete:
  • TB skin test or chest x-ray
  • State fingerprint and FBI background check
  • Health screening for this position
  • Basic First Aid training

PREFERENCES

• More than 3 years of Human Resources experience in a Generalist role
• College Degree in human resources or business related field
• Experience working with senior population
• Experience working in customer service environment
• Effective organizational and problem-solving skills
• Understanding of cultural diversity; understanding of aging population
• Friendly, creative, cheerful, and approachable
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