As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work.

About The Role

As a Senior TA Partner, you’ll help build our organization by managing and supporting recruiting for all go to market departments including field sales, customer success, professional services, and sales enablement to name a few. You will also have the opportunities to flex into supporting G&A role - Business Operations, Legal, Finance, and more.

You will be tasked with sourcing unique candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all that they do.

Who you are

You are driven, eager and able to use your creative skills to develop lasting relationships with both candidates and hiring managers. Being a partner to the business and to your candidates is of the utmost importance to you. You're also comfortable with numbers and can draw insights from analytics to make our hiring process smarter, friendlier and more efficient.

Responsibilities

• Full-lifecycle recruiting including planning, resume screening, sourcing, skills assessments, recruiter interviews, interview coordination, offer proposals, negotiation, and closing.
• Develop strong relationships with candidates, hiring managers and teams, and partner with them to understand their needs
• Keep candidates continually informed with high-touch communication throughout the entire hiring process
• Solve problems and produce solutions by collecting and analyzing data, identifying alternatives when circumstances change and seeking out additional responsibilities
• Identify creative sourcing techniques that yield strong results

Requirements

• BA/BS degree or equivalent practical experience
• 4+ years recruiting experience, in the areas of sales and/or marketing, or in an agency setting required
• Proven track record sourcing and hiring passive candidates from direct competitors
• Familiarity with the sales and technology markets
• Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle
• Expert knowledge in direct sourcing and effective interviewing techniques
• Excellent verbal and written communication skills with an emphasis on tact and diplomacy
• A track record of demonstrating a strong work ethic, integrity and personal accountability

Skills you will bring

• Proven ability to take initiative and build strong, productive relationships
• Strong understanding of sales language, compensation, techniques and methodologies
• Proven ability to consistently and positively contribute in a fast-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently
• Experience closing candidates and negotiating complex compensation packages
• Proven organizational skills with attention to detail and the ability to prioritize and succeed in an environment with competing demand
• Experience recruiting for a growing technology company in the sales division strongly preferred

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.